Shipping policy



BALLIOS EQUESTRIAN — WORLDWIDE DELIVERY

We ship worldwide. No matter where you ride, Ballios will reach you.

ESTIMATED DELIVERY TIMES

DESTINATION STANDARD DELIVERY
Europe 3–4 business days
United States & Canada 5–6 business days
Rest of the world 6–10 business days

Delivery times are estimated from the date your order is dispatched. Business days exclude weekends and public holidays.

SHIPPING COSTS

Shipping rates are calculated based on your delivery address and the weight of your order. You can see the exact cost at checkout before completing your purchase — no surprises.

ORDER PROCESSING

Orders are processed within 1–2 business days. During launches, promotions, or high-volume periods, processing may take a little longer.

If you need your order by a specific date, feel free to reach out to us before placing it at balliosequestrian@gmail.com

CUSTOMS & DUTIES

Orders shipped outside the European Union may be subject to import duties or customs fees upon arrival. These charges are determined by your local customs authority and are the responsibility of the customer.

We recommend checking with your local customs office if you have any questions about potential fees before placing your order.